Returns & Exchanges

At Urban Gym Wear, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day return policy for all unworn items with tags attached. If your fit isn't perfect or you have changed your mind, our streamlined process ensures a quick exchange or refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the items in their original packaging, ensuring all gym wear tags are intact and the products are free from sweat marks or odors.

  • 3.
    Ship It Back

    Print the prepaid shipping label provided by the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.

  • 4.
    Quality Check and Refund

    Once our warehouse team inspects the gear for hygiene standards, we will process your refund or dispatch your exchange within 5-7 business days.